Why cannot I use the Click to Call feature that allows live phone calls between RV renter and RV Owner

By verifying your mobile phone, you qualify for “Click to Call”. Click on your dashboard and find your profile. Click on “edit profile” and then verify your mobile phone. Follow the prompts. You are now set up for “Click to Call”. Note: Both parties (RV renter and RV owner) must agree to allow phone calls in their profile.