Go to your account page after you are logged in. Click on your payout preference, see link here: https://rvplusyou.com/user/payout_preference Click on “Stripe Detail”, click on “account”, go to Payout and professional details, then click on the “RVPlusYou settings”. Your current account will appear; click on the little pen to change your settings. Follow the instructions to Read More
For guests: Be sure you have communicated your reserved campsite number and/or details of the set up location in advance. Work out delivery times and check in process details with your RV rental host prior to arrival Be sure you understand how to operate the various features of the RV. Understand that moving the RV Read More
If you have to cancel your RV camping trip, please immediately notify the RV owner of the rental that you have booked. The cancellation policy that applies will vary by RV owner; strict, moderate, and flexible. Ask your RV owner about their policy. To initiate the cancellation, please login to your account and find your Read More
Learn the number of days it takes for an RV owner to get paid by RVPlusYou after an RV rental has been completed and the renter has checked out.
The RVPlusYou Guest Fee, or sometimes referred to as a booking fee, is paid by the renter and is retained by RVPlusYou to help pay for software, advertising, support, and other overhead in involved in running the site. The rate is 8% to 17%, depending on the total cost of the RV Rental.
If the RV is not delivered, or an RV different from the one you booked is delivered, you will be compensated or reimbursed by RVPlusYou, as long as you booked and paid for your rental through the our platform. If you booked directly with the RV owner, or outside of the RVPlusYou platform, you are Read More
Yes. If your arrival date is more than 30 days out, you may book the first 50% of the total with one credit card, add a second payment method and pay for the second half of the rental with the added credit card. More information
Yes. RVPlusYou will only hold a token for the security deposit, not actual funds. This “hold” is refunded (within 72 hours after check out) if there is no claim by the RV owner. The hold will only be used in cases of damage, or where renter purchases extra nights or other items from RV owner. Read More
If you don’t pay the second half of the amount due for your RV rental, notice will be sent to the RV owner and your reservation will be cancelled. The cancellation policy of the RV owner will apply. Note: You will be given the opportunity to add a new credit card, or arrange payment for Read More
Your credit card on file will be automatically charged 30 days prior to check in, for the second half of the total amount due.