A STEP-BY-STEP GUIDE TO BOOKING YOUR RV RENTAL
First, you need to sign up with RVPlusYou and become part of our RV community. Easy! Just click on Sign Up at the top of our web page. Sign up using Facebook, or create an account using your email address. Fill in your name, email address and password. Click Create Account and follow the instructions. An activation link will be sent to your email address and/or mobile phone. Retrieve the email, or text message and click ‘Confirm Email Address’. You’re in!
COMPLETE A PROFILE
Upon log-in, you’ll be taken to your dashboard, the command center for managing your RVPlusYou account. Click on Profile and enter your information—owners sharing their RV with you will want to know a little about you! Be sure to upload a photo of yourself as this greatly increases your chances that an RV owner will accept your reservation request. Remember, they are sharing their RV with “a stranger”, so make it easy for them to share. Also, we strongly recommend that you enable Text (SMS) Message Notification for instant alerts when RV owners reply to your inquiries.
FIND YOUR DESTINATION
Now you’re ready to search our RV rental listings. Type your destination in the search bar of our home page. Use the filter tools, such as type of RV and price range to narrow your search. The map feature is also helpful to locate RVs in your desired destination. Remember to zoom out until you find some some RV owners listed in that area. Most RV owners will deliver within 60 miles of their listed RV location. Don’t be shy, ask many questions of many RV owners to get “a feel” for which owner and their RV best suits your needs.
ARRANGE THE CAMPSITE RESERVATION
In most cases, the renter is responsible for securing the campsite reservation, which is paid for separately from your RV rental through RVPlusYou. Your host can give you helpful information about campgrounds in the area and can advise you on first-come, first-serve campsites. Keep in mind many of the more popular parks and campgrounds will book up months in advance, so please plan to reserve your spot early at these destinations.
CONTACT THE OWNER
Oooh, you’ve found a location you like and an RV that looks perfect for your needs! Review the detailed information the owner has provided, such as photos, amenities, map location and availability calendar. If you have questions for the host you’d like to ask before requesting to book, click on ‘Contact Host.’ Give your desired dates and number of guests. Ask enough questions to feel comfortable about renting from this owner. Remember, they are doing the same to feel comfortable sharing their RV with you!
Replies will be found in your RVPlusYou dashboard inbox. Note: You cannot book and pay for the RV rental until the owner has approved your reservation request. Your goal is to have more than one option for your trip, so ask many questions from many suitable RV owners so that you have choices.
BOOKING AN RV
First; when you’re ready to submit your reservation request, click on ‘Request to Book’. Enter your dates, your campsite reservation status and any other details or questions about your trip. Notice that a complete breakdown of your charges also appears, including the total amount that will be charged to your credit card, or PayPal if you prefer. This amount includes the refundable security deposit. Don’t be afraid to ask for a deal if your request is for a longer stay!
Second; watch your RVPlusYou dashboard inbox for a reply from the owner. The RV owner must approve your request before you can check out and pay for your trip. If you signed up for SMS messaging, you will also get a text alerting you of the reply in your dashboard inbox.
Third; once the owner has accepted your reservation request, click on ‘Shopping Cart’ to make your payment and complete the transaction. Click to agree to the terms, then click ‘Check Out’.
Fourth; you have the option of paying by Paypal or credit card. If you wish to pay by credit card, fill out the contact information and click ‘Continue’. You will have the opportunity to pay by credit card on the next screen.
Last; when your payment is received, you will receive a booking confirmation in your RVPlusYou inbox as well as via email.
COMMUNICATE WITH THE RV OWNER
How exciting! You’re going camping! Contact information for your host, such as email address and phone number will become visible in the black bar above your conversation in the message section of your inbox once guest has paid. We suggest you communicate with each other to finalize the details of your trip, such as arrival and departure time, campsite number, location of keys, check-out procedure, amenities included, whether you will be dry camping or using hook-ups, etc.
PREPARE FOR YOUR TRIP
When it comes to camping, following the scout motto “be prepared” always makes for a more enjoyable experience. Request a clear list of what will be included in the RV from your host. Use our RV Renter Checklist as a guide for what you may want to bring. Be sure your host provides instructions on how to operate systems in the RV, such as appliances, AC/heat, generator (if applicable), etc.
Camping in the great outdoors is one of life’s great pleasures! Make yourself at home in your RV rental; treat it with care as you would your own. Explore the surrounding area—your host may have some recommendations for things to see and do. At the end of your stay, please be sure to write a review of your experience so other campers can know what to expect.
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