How do I change my bank account for payouts?

Go  to your account page  after you are logged in. Click on your payout preference, see link here: https://rvplusyou.com/user/payout_preference Click on “Stripe Detail”, click on “account”, go to Payout and professional details, then click on the “RVPlusYou settings”. Your current account will appear; click on the little pen to change your settings. Follow the instructions to Read More

What is the check-in process for a delivered RV rental?

For guests: Be sure you have communicated your reserved campsite number and/or details of the set up location in advance. Work out delivery times and check in process details with your RV rental host prior to arrival Be sure you understand how to operate the various features of the RV. Understand that moving the RV Read More

What is a “Gold Host” on RVPlusYou?

A Gold Host is an RV owner or rental company in good standing with RVPlusYou, has booked more than two rentals, and has met all other minimum requirements The Gold Host Program was created to recognize those RV rental companies and individual owners (sometimes referred to as “Certified RV Owner”) who go above and beyond Read More

Why should I complete a property contents inventory

It’s a good idea to create an up-to-date contents inventory to to expedite a claim settlement if you ever need to make one. With a complete contents inventory, our partners can verify property easier, which makes settling any claim easier. Video of your RV set up at the rental location is a good way to Read More

I am an RV Owner Why do I need the RVPlusYou Protection program

As a RVPlusYou Recreational Vehicle Owner, your primary source of protection against loss is your automobile insurance policy, especially when you’re transporting your RV. However, certain insurance policies can contain exclusions, i.e. situations in which the insurance company will not pay for a claim. It is not uncommon for automobile policies to expressly exclude coverage Read More

How do settlements and policy payouts work

The RVPlusYou Protection Program has the option to settle a liability claim without your consent to settle; The program will pay up to the limit of liability for any one occurrence, and will independently settle or defend any claim or suit asking for damages. The duty to settle or defend ends when the limit of Read More

Why do I need the RVPlusYou Protection Program

As a RVPlusYou member, your primary source of protection against damage or liability is your automobile insurance policy, especially when the RV is being transported. However, certain insurance policies can contain exclusions, i.e. situations in which the insurance company will not pay for a claim. It is not uncommon for automobile policies to expressly exclude Read More

What happens if my renter cancels?

If your renter cancels their reservation, your cancellation policy will be employed and you will be paid accordingly. Note: Your renter must click the cancellation button to officially cancel. Please advise your renter that they responsible for the Guest Fees, whether or not you cancel, or they cancel. Only if you cancel will they be Read More

What if an RV Renter asks me to book off-line

You should advise and assist renters to book online and explain why it is in their interest to do so: The cost to book through RVPlusYou is just 3% for RV owners and includes our protection policy The cost to the RV renter is low as well, just 8% to 17% If an RV renter Read More